Charred brussels sproutsRated 5 of 5.
“Crispy edges, smoky, gone in two minutes.”
Guest at table 12 · Flavor · 7:48 PMNewThe Dining Community add-on
Build your smart menu by chatting
Describe your restaurant or drop in your menu. RsrvX stages the menu guests open from the table, and nothing reaches a guest until you approve it.
Start from a sample menu
Four fictional demo restaurants in four looks. Pick one, then tell RsrvX about your place.
Built foromakase counters, steakhouses, trattorias, hotel dining and groups with many rooms.
How it works
One loop, every table.
Five moments, from the first scan to the next visit. Tap through them and watch the phone and the data change.
What you learn
Which tables are browsing, and when.
Tables opening the menu, by hour
Illustrative data from a demo restaurant
Guest voice
Reviews that arrive while you can still act.
Every rating comes with the dish, the table and a reason. RsrvX is new, so instead of testimonials, here is exactly how guest feedback looks, using demo data.
Dish ratings, as your team sees them
Crispy fish tacosRated 2 of 5.
“Fish was lukewarm. Manager brought a fresh plate, rated it again: 5 stars.”
Guest at table 7 · Temperature · 8:12 PM
Pineapple cakeRated 4 of 5.
“Lovely, just a little sweet for me.”
Guest at table 3 · Sweetness · 8:31 PMEngagement feed
Sample activity, demo data- Guest at table 9 rated the avocado tacos 5 starsTexture · just now
- A regular came back after 30 daysTheir we-miss-you note was opened · 1 min ago
- Make it right resolved at table 7: fresh plate sent, re-rated 5 stars6 minutes from alert to fix · 3 min ago
- Guest at table 4 claimed a birthday treatPineapple cake, on the house · 6 min ago
- A new guest joined the Dining Community from the menuMember #318 · 9 min ago
- Guest at table 12 rated the charred brussels sprouts 5 starsFlavor · 14 min ago
The ROI math
Automated messages drive 9.5x the orders of one-off blasts.1
In Klaviyo's 2026 Food & Beverage benchmarks, automated email flows convert at 2.46% against 0.26% for campaigns. Here is that math applied to your guest list, every step shown. Automated guest messages are coming soon to RsrvX; the opted-in guest list they start from is built at your tables today.
- 2.46%1Placed-order rate, automated email flows
- 0.26%1Placed-order rate, one-off email campaigns
- 33% / 5.8%1Open and click rate, automated email flows
- $1.832SMS flow revenue per recipient, against $0.34 for SMS campaigns
Your numbers
Start with the guests who opted in to hear from you, then set your average check and how many automated messages each guest gets in a month (a birthday note, a we-miss-you after 30 days, a new-dish alert).
The mathYour guest list · one month
- 01Automated messages sent a month1,000 guests × 2 messages =2,000 messages
- 02Return visits, at the 2.46% flow placed-order rate2,000 × 2.46% =49 visits
- 03Email flow revenue, at your average check49 visits × $45 =$2,205 a month
- 04SMS flows, one automated text per guest a month at $1.83 per recipient1,000 guests × $1.83 =$1,830 a month
- 05The same messages as one-off campaigns, at 0.26%2,000 × 0.26% = 5 visits × $45 =$225 a month
Email + SMS flows, a month$4,035
About $48,420 a year. The same 2,000 messages sent as one-off campaigns would bring about $225 a month.
Read this as an estimate, not a promise. These are Klaviyo's benchmarks for online orders, used here as an analog for return visits. Results vary by restaurant, season and list. RsrvX measures the real visit lift for your restaurant against a holdout group of guests who receive no messages, so you see what the messages actually did.
1. Klaviyo, Email marketing benchmarks 2026, Food & Beverage: placed-order rate 2.46% for flows and 0.26% for campaigns; flow open rate 33%, flow click rate 5.8%. Published 24 February 2026. klaviyo.com/uk/blog/email-marketing-benchmarks
2. Klaviyo, SMS marketing benchmarks 2026, Food & Beverage, drawn from more than 183,000 Klaviyo customers: revenue per recipient $1.83 for SMS flows and $0.34 for SMS campaigns. klaviyo.com/products/sms-marketing/benchmarks
Pulse, for managers
Your floor, live.
Every score lands on one screen while service is still running. Low scores become alerts, alerts become fixes, and the chef gets the night's numbers after close.
Alerts, not reviews
A 2-star plate reaches the floor manager mid-meal, not a review site next week.
Every dish, scored
See what's loved, what's ordered and what needs work, with the reason guests gave.
Regulars, flagged
Members and returning guests are marked on the floor, with what they love.
It's running now. Tap a table, send a manager, sort the dishes.
Do the math
How much would your room tell you?
Move the sliders to match your restaurant. The numbers are your inputs multiplied out, not a forecast.
Dish ratings, every night189
Every month4,914
Per dish, every week38
At 180 covers a night, every dish on a 30-dish menu gets about 38 scores a week. Enough to see which plates guests love and which need work.
Studio, for owners and chefs
Change the menu by asking.
Type what you want in plain words. Studio previews the change on a real phone, and nothing reaches a table until you publish. Try it below.
Dish photos are AI illustrations of example dishes.
Your menu, imported
Start from a PDF, a photo of the printed menu or your website.
Preview, then publish
Every change shows on a phone first. One tap sends it to every table.
Undo anything
Every version is kept. Roll back a change in one tap.
Guest data
A guest list that builds itself.
Every visit adds to a profile your restaurant owns, once the guest opts in. Here is what one looks like.
VisitsWhen they come, and with whomParty size, nights they prefer, how long since the last visit.
NotesWhat your best server remembersAllergies, seating, occasions. Shared with the next shift, not lost with it.
Guest profileSample
Maya R.4 visits · Member at Kaze
- Favorites
- Sea bream, ume & shiso rated 5 of 5
- Feedback
- 11 dishes rated. One 2-star, fixed at the table.
- Notes
- Window seat. No shellfish.
- Consent
- Opted in on her first visit
SuggestedInvite her to the autumn tasting
FavoritesWhat they love, from their own ratingsNot guesses. Every star they gave, dish by dish.
FeedbackEvery miss, and how it was fixedSo the next visit starts on the right foot.
Opt-in, always
Guests choose to save a profile. Ratings without one stay anonymous.
Yours, not ours
Each restaurant's guest data belongs to that restaurant. Never pooled, never sold.
Forgotten on request
A guest can ask to be forgotten, and their profile is deleted.
Compare
Paper, a PDF, or RsrvX.
| Capability | Paper menu | PDF behind a QR code | RsrvX |
|---|---|---|---|
| Change tonight’s menu | Reprint it | Re-upload a file | Ask Studio, then publish |
| Know what guests think of each dish | Ask around | No | Every dish, live |
| Catch a bad plate before the check | If someone speaks up | No | Instant alert to the floor |
| Recognize returning guests | Your best server’s memory | No | Opt-in guest profiles |
| A members-only menu | No | No | X, with the Dining Community |
| Looks like your restaurant | Yes | Mostly | Yes, in your brand |
Add-onDining Community + monthly account management
Turn every guest into a regular.
Add a dining community to your smart menu. Any guest can join from the table in one tap, free. Members rate dishes, answer each other’s questions and bring their friends, and every bit of it earns them a level. It runs itself, and your account managers handle the rest.
- Levels that reward feedbackRating a dish earns the most, and a low rating earns exactly what a high one does. A review or a friend who joins is an instant level up.
- Loyalty without discountsMembers come back for status, access and each other, not coupons. Your margins stay whole.
- An extra turn on slow nightsMembers’ hour helps fill your earliest tables, and cancellations can go to members first.
- Members meet membersProfile photos, an opt-in “here tonight” and waves before words.
- Your house, your rulesNasty posts are filtered out automatically. Remove any comment or review that crosses the line, and always get the chance to make it right.
- One app, every dining communityGuests browse restaurant dining communities to join and open your welcome page. Coming soon.
Account management<90sectarget for simple requests
Account management comes with the add-on, every month. Change a dish, add a perk, pause a rule or take down a post: just ask. We aim to handle simple requests in under 90 seconds.
We’re out of uni tonight. Can you take it off and let members know?Done. Uni is off tonight’s menu, and members got a heads up.Handled in 41 seconds · example
Plans
Start with the menu. Add the community.
Plans are per location, per month, and white glove setup is always included. Book a demo and we’ll walk you through pricing.
RsrvX Smart Menu
The menu that listens. Everything a manager and a chef need, at every table.
- A live menu in your brand, with nothing to download
- Dish ratings from every table, as plates land
- Instant alerts to the floor when a dish misses
- Studio: change the menu by asking
- Guest profiles your restaurant owns
- White glove setup, done for you
Dining Community
Everything in Smart Menu, plus a community that turns guests into regulars, run for you.
- The Table, events and members, inside your menu
- Nine levels that reward ratings, reviews and friends
- X, the members menu, as a level perk
- Members’ hour and open tables filled by members
- Full control: remove anything that crosses the line
- Monthly account management, with fast turnaround
Launch
Five minutes from you. We take it from there.
- 1Describe your placeA sentence or two in the box at the top: what you serve, how many tables, the look you want.
- 2Drop in your menuA PDF, photos or a link to your website. Phone photos are fine.
- 3Create your accountOr have our team set it up for you. Your brief comes with you either way.
- 4Studio stages itStudio builds your smart menu from your brief and shows you the guest view. Change anything by asking.
- 5Approve and go liveNothing reaches a guest until you approve it. Print your table codes and you’re live.
White glove setup, for every restaurant.Rather not set it up yourself? Our team builds your menu, your welcome page and your table codes, and takes you live as soon as you approve.Have us set it up
Questions
Good questions, straight answers.
Do guests need to download an app?
No. Guests scan the code on the table and the menu opens in their phone’s browser.
Does RsrvX take orders or payments?
No. RsrvX is the menu, feedback and guest layer. Orders and payments stay with your servers and the POS you already use.
How do menu changes go live?
Ask Studio in plain words, check the preview, then publish. Every table updates at once, and any change can be undone.
Who sees guest ratings?
Your kitchen and managers see every score live. Guests only see averages, and only on dishes where you turn that on.
Who owns the guest data?
You do. Profiles are opt-in, they stay with your restaurant, and a guest can ask to be forgotten.
How long does it take to go live?
About five minutes of your time. Describe your place, drop in your menu and approve what Studio stages. Our team can set it up for you instead.
What’s in the Dining Community add-on?
A free community any guest can join from your menu: the Table, events, members and nine levels that reward ratings, reviews and friends. It runs on autopilot, and it comes with monthly account management that aims to handle simple requests in under 90 seconds.
Can I remove comments or reviews?
Yes. You have full control over what’s allowed. Rude, abusive or off-topic posts are hidden automatically, and you can remove any comment or review that crosses the line in one tap. Honest feedback stays genuine: you hear about a bad moment while the guest is still at the table, so you always get the chance to make it right first.
How is RsrvX priced?
Per location, per month: the Smart Menu, plus the Dining Community add-on if you want it, which includes monthly account management. White glove setup is always included. Book a demo and we’ll walk you through it.
Your menu, live
See RsrvX on your own menu.
Describe your place or drop in your menu, and Studio stages it for you. Rather see a live night first? Book a demo.
